Terms and Conditions
Last updated: August 10th, 2026
Welcome to Sweet Playlist Co. ("Sweet Playlist Co.," "we," "us," or "our"). By purchasing or using our services through sweetplaylist.com (the "Site"), you agree to the following Terms and Conditions ("Terms"). Please read them carefully before completing a purchase.
1. Our Services
Sweet Playlist Co. provides paid playlist promotion services. We run targeted Meta (Facebook/Instagram) advertising campaigns designed to grow followers and saves on a playlist you own and control on Spotify. You are promoting your own playlist — we do not place your music on third-party curated playlists, and we do not guarantee streams, chart placement, or any outcome beyond what is described in this document and The Sweet Guarantee below.2. Packages and Pricing
We currently offer the following campaign packages:
Half of your total payment is our service fee for managing, building, and optimizing your campaign. The other half is allocated directly to ad spend on Meta's advertising platforms to promote your playlist. Ad spend is used to run your campaign and is not refundable once spent, as it has already been paid to Meta on your behalf.
Playlist subscriptions. Clients who commit to continuous, month-over-month campaigns receive a 20% discount off the standard package price for each month of the subscription, contingent on a minimum 3-month commitment. If you cancel a subscription voluntarily before completing the 3-month minimum term, your account will be billed the difference between the discounted rate and the standard package rate for each month already completed. This early-termination provision does not apply if your subscription ends because a campaign was concluded under The Sweet Guarantee (see Section 4) — that is treated as a company-initiated ending, not a voluntary cancellation.
3. Payment and Checkout
All payments are processed through our secure, PCI-compliant checkout at the time of purchase. We accept the payment methods listed at checkout. By completing checkout, you authorize Sweet Playlist Co. to begin your campaign using the playlist link and information you provide.
You are responsible for providing an accurate link to the Spotify playlist you own and any other information relevant to your campaign at checkout. Campaigns cannot begin, and timelines described in this document cannot start, until this information is received.
4. The Sweet Guarantee
We guarantee real growth on your playlist. The remedy differs depending on whether you've purchased a one-time campaign or a playlist subscription.
One-time campaigns, and the first month of any new subscription: If your playlist is still under 75% of your follower goal after 60 days, we will end the campaign and refund your service fee in full. This refund applies only to the service fee — ad spend already used to run your campaign through Day 60 is non-refundable, as it has already been paid to Meta on your behalf.
Subscription renewal months (month 2 and beyond of an active subscription): If your playlist is still under 75% of your follower goal after 60 days of a renewal month, we will end the campaign for that playlist and waive our service fee for your next month, rather than issuing a cash refund. Your next month is free of our service fee; you are still responsible for that month's ad spend, which is paid directly to Meta to run your campaign. This free month must be applied toward a new campaign promoting a different playlist than the one that did not meet the benchmark — it cannot be used to continue advertising the same underperforming playlist.
Any refund or waived fee issued under The Sweet Guarantee for a discounted subscription month is calculated based on the discounted price actually paid for that month, not the standard package rate.
General terms: The Sweet Guarantee's cash-refund benefit may be used once per playlist over the lifetime of your relationship with us; a playlist that has already received a refund under The Sweet Guarantee is not eligible to receive a second cash refund on a future purchase. Results can vary based on factors outside our control, including your playlist's genre, existing content, cover art, track selection, and overall appeal to listeners. The Sweet Guarantee exists to ensure you are never left paying indefinitely for a campaign that isn't working — if we don't hit the 60-day benchmark, we stop and make it right rather than continuing to charge you.
5. Refunds and Credits
Cash refunds issued under The Sweet Guarantee are limited to the service fee and will be processed to your original payment method within [insert number] business days of the 60-day review. Free months issued for subscription renewal months (see Section 4) waive only our service fee, require payment of that month's ad spend, must be applied to a new campaign for a different playlist, and are not redeemable for cash or usable toward continued advertising of the playlist that did not meet the benchmark. Outside of The Sweet Guarantee, all sales are final. We do not offer refunds for change of mind, dissatisfaction with creative direction that was approved by the client, or external factors affecting your Spotify account that are unrelated to our campaign.
6. Client Responsibilities
By purchasing a campaign, you confirm that:
You own or have full rights to promote the Spotify playlist submitted at checkout.
The playlist and its contents comply with Spotify's own terms of service and content policies.
Any information you provide us is accurate and belongs to you.
Sweet Playlist Co. is not responsible for any action taken by Spotify, Meta, or any third-party platform against your account, playlist, or content, including as a result of violations of those platforms' own policies.
7. No Affiliation
Sweet Playlist Co. is an independent marketing service. We are not affiliated with, endorsed by, or sponsored by Spotify AB, Meta Platforms, Inc., or any of their affiliates. All product names, logos, and brands referenced on this Site are property of their respective owners and are used for identification purposes only.
8. Intellectual Property
Ad creative and copy produced by Sweet Playlist Co. for your campaign remain our property unless otherwise agreed in writing. You retain full ownership of your music, playlist, and any personal branding materials you provide to us.
9. Limitation of Liability
To the fullest extent permitted by law, Sweet Playlist Co. is not liable for indirect, incidental, or consequential damages arising from your use of our services, including lost revenue, lost streams, or changes to your Spotify account or playlist performance after a campaign concludes. Our total liability for any claim related to a campaign is limited to the amount you paid for that campaign.
10. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.
11. Governing Law
These Terms are governed by the laws of [insert state/jurisdiction], without regard to its conflict of law principles.
12. Contact Us
Questions about these Terms or The Sweet Guarantee can be sent to jsweet@sweetplaylist.com.
